Terms and Conditions

This page includes:

  1. Website Terms of Service
  2. Cloud.tyk.io Terms of Service
  3. Cloud.tyk.io Privacy Policy




This website is operated by Tyk Technologies Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Tyk Technologies Ltd. Tyk Technologies Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Tyk Technologies Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Tyk Technologies Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of The United Kingdom.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Website Terms of Service should be sent to us at [email protected]



Terms of service

Tyk Cloud API Management Software Subscription Agreement


1.1. These Terms of Service (“Terms”) refer exclusively to the usage of Tyk Cloud’s community and pro solutions. They are valid for Tyk Cloud’s customers as well as the users who access the customers APIs and are limited to the use of the Software provided by Tyk Cloud. API/Web Services (“Web Services”) marketed through the Tyk Cloud API Management platform might have their own Terms of Service (“Web Service Provider Terms”) that any user will have to accept before contracting the Web Service. The content of these Web Service Provider Terms, their legality or consequences are not the responsibility of Tyk Cloud or Tyk Technologies Ltd.

1.2. The ENTERPRISE terms of service are available upon request to [email protected].

1.3. These Terms may be updated by Tyk Cloud. You understand and agree that you are solely responsible for reviewing these Terms from time to time. You can always review the most current version of these Terms. Any continued use of the Software by you after such amended Terms have been posted or information regarding such amendment has been sent to you, shall be deemed your consent and agreement to such amended Terms.

1.4. These Terms contain the entire agreement of the parties to the use of the Software, and there are no other promises or conditions in any other agreement whether oral or written concerning the subject matter of this Agreement. This Agreement supersedes any prior written or oral agreements between the parties. The only exception to this can be a “Tyk Cloud Enterprise Solution” contract written and signed with Providers for the Web Service provided by Tyk Cloud.

1.5. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred.

1.6. The section titles in the Agreement are for convenience only and have no legal or contractual effect.

1.7. This Agreement shall be construed in accordance with the governing law, without regard to its conflict of the law’s principles.

You are contracting with:
Tyk Technologies Ltd (Tyk Cloud).
Registered company in England and Wales no: 9727592

The governing law is that of the United Kingdom.


Tyk Cloud shall make the Purchased Services available to you (“Customer”) to this Agreement and during a subscription term. You agree that your purchases here under are neither contingent on the delivery of any future functionality or features nor dependent on any oral or written public comments made by us regarding future functionality or features.

2.1. Overview

2.1.1 Tyk Cloud provides the necessary infrastructure to API and Web Services Providers to offer contracts for Web Services, publicize them, and monitor their usage.

2.1.2 Tyk Cloud offers one single type of account with which a user can carry out actions including, but not limited to, the following:

  • Publish web service information
  • Define and publish web service policies
  • Monitor (provided/contracted) service usage

2.2. Software and License Grant, Customer Data

2.2.1 Tyk Cloud hereby provides Customer with a limited, non-exclusive, non-transferable and terminable license to access and use Tyk Cloud’s API Management solution (“Software”) solely for Customer’s operations. Customer’s operations include the right to allow Customer’s customer access to the Software interfaces to transact business with Customer. Customer may permit its third party contractors, subject to confidentiality and use obligations at least as restrictive as those set forth in this Agreement, to access and use the Software solely in connection with services provided by such third party contractors to Customer.

2.2.2 The terms of this Agreement shall also apply to any modules or features subsequently provided by Tyk Cloud to Customer, and/or that have been purchased by Customer that augment or enhance the current business application.

2.2.3 Tyk Cloud shall host the Software and may update the functionality and user interface of the Software from time to time in its sole discretion and in accordance with Section 2.3 of this Agreement as part of its ongoing mission to improve the Software and Customers’ use of the Software.

2.2.4 No other rights with respect to the Software are granted under this Agreement. Without limiting the generality of the foregoing the Software used by Customer is subject to the payment obligations set forth in the Fees and Payment Section of this Agreement.

2.2.5 The parties acknowledge, that as between them, all data entered by Customer or its representatives into the Software or Tyk Cloud’s systems (“Customer Data”) is owned by Customer. Under no circumstances will Tyk Cloud withhold the Customer Data from Customer or prevent Customer from obtaining access to the Customer Data.

2.3. Software Upgrades

2.3.1 “Upgrades” means new versions of, and updates to, the Portal and Admin dashboard of the Software, whether for the purpose of fixing an error, bug or other issue in the Platform or enhancing the functionality of the Platform.

2.3.2 Customer acknowledges that from time to time Tyk Cloud may apply Upgrades to the Platform, and that such Upgrades may result in changes the appearance and/or functionality of the Software.

2.4. Restrictions

2.4.1 The license granted in this Agreement and Customer’s use of the Software shall not include service bureau use, outsourcing, renting or time-sharing of the Software.

2.4.2 Customer agrees that the license granted herein is not a concurrent user license and that the rights granted to Customer are provided to Customer on the condition that Customer does not (and does not allow any third party to) copy, create a derivative work of, reverse engineer, reverse assemble, disassemble, or decompile the Software or any part thereof otherwise attempt to discover any source code, modify the Software in any manner or form, or use unauthorized modified versions of the Software, including (without limitation) for the purpose of building a similar or competitive product or service or for the purpose of obtaining unauthorized access to the Software.

2.4.3 Customer is expressly prohibited from sublicensing use of the Software to any third parties. Customer agrees that Tyk Cloud shall own all rights, title and interest in and to all intellectual property rights in the Software.

2.4.4 Except as provided in this Agreement, the license granted to Customer does not convey any rights in the Software, expressed or implied, or ownership in the Software or any intellectual property rights thereto. Any rights not expressly granted herein are reserved by Tyk Cloud.

2.5. Customer Support

2.5.1 Customer will be responsible for receiving and responding to all calls for support from his End Users for the Software and for performing initial problem analysis, diagnosis, and replication of the problem at Customer’s location. Problems will be deemed replicated if they occur persistently, if it seems reasonably likely they originate in the Software, and if Customer reasonably cooperates with Tyk Cloud by providing logs and other information about the problem, its occurrences, and provides assistance to Tyk Cloud to help isolate the problem.

2.5.2 Tyk Cloud provides email technical support. Customer shall contact Tyk Cloud Support by email at the following address: [email protected]. In order for Tyk Cloud to process Customer’s support request, Customer shall: (1) Identify himself and the API affected, (2) Describe the nature of the outage, (3) Provide contact information in the form of email for follow up communications.

2.5.3 Exceptions: Tyk Cloud has no obligation to provide Support Services for problems in the operation or performance of the Software caused by a non-Tyk Cloud software or hardware product. If Tyk Cloud determines that it is necessary to perform Services for a problem caused by a Customer-Generated Error, then Tyk Cloud will notify Customer thereof as soon as Tyk Cloud is aware of such Customer-Generated Error and, upon Customer’s written request, Tyk Cloud will perform such professional services and invoice Customer at Tyk Cloud’s then-current published time and materials rates for all such professional services performed by Tyk Cloud.

2.6. Service Levels and Maintenance

2.6.1 Tyk Cloud guarantees customers of a PRO plan a 99.5% Software API Uptime (“Uptime”) where Uptime shall mean 100% minus the percentage of time that the Tyk Cloud Software is inaccessible or not operational over a calendar month.

2.6.2 Tyk Cloud reserves the right to refuse connections/traffic without warning at traffic volumes above 5x the Per second allowed rate (“Per second allowed rate” being 1.75x the average number of queries per second based on the contracted traffic tier).


3.2 By subscribing to one of the available Tyk Cloud plans you recognize, accept and abide to the following contractual rules in terms of Hits on your API and Hits on the Tyk Cloud back-end:


Monthly Fee

(on Tyk Cloud Server)

Per Second
Allowed Rate









3.4 Tyk Cloud reserves the right to refuse connections/traffic without warning at traffic volumes above 5x the Per second allowed rate (“Per second allowed rate” being 1.75x the average number of queries per second based on the contracted traffic tier).

3.5 Maintenance includes (1) Integration of releases of updates of features and functionalities included in the portal infrastructure and (2) Patching/Bugs correction but does not include any maintenance of its content.


4.1 Customer subscribed to Tyk Cloud plans will pay a monthly-based subscription fee for the license and services detailed in this Agreement and based on a subscription price with the capacity and traffic limits herein as detailed in Section 3. All fees are non-refundable and guaranteed.

Tyk Cloud’s API Management solution is offered under different plans depending on the API traffic and the included features. Please, find more information at http://www.tyk.io/pricing.

4.2 Customer will be issued with a receipt of the services provided on a monthly basis. The receipt will reflect and automatically deduct the commission that Tyk Cloud charges for its service, if applicable, from the total earnings in the period.

4.3 The fees and other amounts required to be paid under this Agreement are exclusive of taxes. Customer will be responsible for and will reimburse Tyk Cloud for all sales, use, excise (but not corporate excise), or other similar state or local taxes. Such provision excludes Tyk Cloud’s income taxes, franchise taxes (including corporate excise taxes), taxes on Tyk Cloud’s property used to provide the services, or any other taxes for which Customer is exempt.

4.4 Customer will receive settlement of the amount stated in the receipt within 60 working days of the receipt being issued. Settlement will be made into the verified payment account configured by the provider on the day of settlement. All amounts are in UK Pound Sterling.

4.5 Tyk Cloud shall automatically adjust list prices generally applicable to Tyk Cloud’s customers at the start of each calendar year.


5.1 Customer must complete the Tyk Cloud registration process, in which case, Customer agrees to: (a) provide true, accurate, current and complete information about himself/herself or his/her company as prompted by the Service registration form (such information being the Registration Data) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete.

5.2 Customer will be able to select a preferred payment method to receive money generated by provision of web services through Tyk Cloud. The Registration Data in this case will include Bank or Account Data for the service in question. You are responsible for any failure in the payment caused by errors of the banking data provided in this process.

5.3 Registration is necessary to offer functionality that requires the Service to recognize a user. When a user registers, the information given contains certain Personally Identifiable Information including but not limited to a valid e-mail address, real name, address, country of residence and zip code. This personally Identifiable Information will be used to personalize and improve your experience of the service. This information will not be disclosed to any third-party without your explicit consent.

5.4 Customer declares that the information provided for the items organizational name, legal address, tax identifier, country of residence and contact email address are (a) true, accurate, current and complete information about himself/herself or his/her company as prompted by the Service registration form (such information being the Registration Data) and (b) will be maintained and promptly updated to keep it true, accurate, current and complete.

5.5 Customer can review and change Personally Identifiable Information, password or banking details at any time by going to the “Account” page area in the My Account Page once signed into Customer’s account.

5.6 Customer will create a password and account during the Service registration process. Customer is responsible for maintaining the confidentiality of the password and account, and is fully responsible for all activities that occur under his/her password or account. Customer agrees to (a) immediately notify Tyk Cloud of any unauthorized use of the password or account or any other breach of security, and (b) ensure that Customer exits from the account at the end of each session. Tyk Cloud cannot and will not be liable for any loss or damage arising from failure to comply with the rules in this Section.

5.7 If Customer provides information of any kind which is untrue, inaccurate, not current or incomplete, or Tyk Cloud has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Tyk Cloud has the right to suspend or terminate the account and refuse any and all current or future use of the Software (or any portion thereof).


6.1 In using Tyk Cloud Software, Customer understands that he is liable for all information, in whatever form, (Information) made available to his/her customers via the Software provided by Tyk Cloud. Customer agrees not to use the Software to:

6.1.1. Upload, post, email, transmit or otherwise make available any Information that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;

6.1.2. Harm minors in any way.

6.2 Customer understands and agrees that unless expressly stated, Tyk Cloud in no way controls, verifies or endorses any of the information uploaded by Customer in the Software including listings, links, messages, advertisements and reviews. Customer also understands that Tyk Cloud is not responsible for Content made available through the Software.

6.3 Customer further acknowledges and agrees that Tyk Cloud shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

6.4 Customer understands and agrees that any uploading or posting will be at Customer’s sole risk and Tyk Cloud shall not be responsible to Customer in any way. Further, Tyk Cloud does not provide any warranty as to Customer’s use of third-party content, software or services that Customer obtains via the Software.


7.1 Customer agrees that he will display the “Powered by Tyk Cloud” logo on the API Developer Portal.

7.2 Customer agrees that Tyk Cloud may during the term of this Agreement issue press releases and make orally reference to the fact that Customer is a customer of Tyk Cloud. Tyk Cloud agrees that Customer may also (during the term of this Agreement) make reference, orally or in writing, that Tyk Cloud is a service provider of Customer.

7.3 Tyk Cloud reserves the right to use Customer’s Web Services description to configure examples in its press releases, marketing channels and any other publicity materials as well as the right to link to Customer’s site.


8.1 All right, title and interest and all Intellectual Property Rights in and to the Pre-Existing Materials of each respective Party or a third party shall vest in and be the sole and exclusive property of that Party or such third party.

8.2 All right, title, and interest in and to the Software and all intellectual property rights in the foregoing will remain vested in Tyk Cloud.

8.3 Neither party will at any time do, permit or cause to be done, any act or thing that would tend to impair or dilute in Customer’s case, Tyk Cloud’s rights in the Software or either party’s trademarks, service marks, and trade names.

8.4 Customer acknowledges and agrees that Tyk Cloud may use aggregate data derived from Customer’s use of the Software hereunder provided that Tyk Cloud has anonymized such data. Tyk Cloud may use in its marketing and advertising the total number of users, total number of stored claim records, total transaction volumes, and other aggregate statistics to attract new customers. Customer further represents and warrants that the use of such data by Tyk Cloud will not infringe upon any person’s or entity’s intellectual property rights or other proprietary interests or invade any person’s or entity’s privacy. Further, the use of such data by Tyk Cloud will not result in any violation of applicable law or any agreement to which Customer is a party or by which Customer is bound. This section shall survive the termination of this Agreement with respect to data transmitted hereunder prior to the date of termination.

8.5 Tyk Cloud will not contact Customer or Customer’s customers with third party advertising or promotion without Customer’s explicit permission. Tyk Cloud strongly value this relationship and do not want to compromise this in any way. Tyk Cloud will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

8.6 Customer further acknowledges that Tyk Cloud may, in its sole discretion, preserve or disclose Customer’s Content, as well as Customer’s information, such as e-mail addresses, IP addresses, timestamps, and other user information, if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with the legal process, enforce these Terms, respond to claims that any Content violates the right of third-parties; or to protect the rights, property, or personal safety of Tyk Cloud, its users or the general public.


9.1 Customer may terminate this Agreement at any point in time upon notification to Tyk Cloud.

9.2 Customer agrees that Tyk Cloud at its sole discretion, has the right (but not the obligation) to delete or deactivate Customer’s account, block Customer’s email or IP address, or otherwise terminate Customer’s access to or use of the Software (or any part thereof), immediately and without notice, and remove and discard any Content within the Site, for any reason, including, without limitation, if Tyk Cloud believes that Customer has acted inconsistently with these Terms. Further, Customer agrees that Tyk Cloud shall not be liable to Customer or any third-party for any termination of such access to the Site. Further, Customer agrees not to attempt to use the Software after said termination.

9.3 Upon the termination or expiration of this Agreement for any reason, Customer’s rights under this Agreement will cease, including all rights to use the Software.

9.4 No termination of this Agreement will affect any obligation to make payment of outstanding amounts owed by Customer to Tyk Cloud.

9.5 Unless stated in a supplementary license agreement, Tyk Cloud reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Software (or any part thereof) with or without notice. Customer agrees that Tyk Cloud shall not be liable to Customer or to any third party for any modification, suspension or discontinuance of the Software.


10.1 Tyk Cloud represents, warrants and covenants that the service will be provided in manner consistent with generally accepted industry standards, however, Customer expressly agrees that the use of the Software and its content is at Customer’s sole risk and that Customers will be solely responsible for any damage to Customer’s computer system or loss of data that results from the downloads of files, software services and/or any graphics or other content.

10.2 Tyk Cloud represents, warrants and covenants that it has the authority and the right to enter into this Agreement, to perform services and provide Software under this Agreement, and that its obligations under this Agreement are not in conflict with any Tyk Cloud obligations to any third parties.

10.4 Tyk Cloud represents, warrants and covenants that it and its permitted subcontractors will render services and provided Software using personnel that have the necessary knowledge, training, skills, experience, qualifications and resources to provide and perform the services in accordance with this Agreement, and will render services and provide the Software in a prompt, professional, diligent, and workmanlike manner, consistent with industry standards applicable to the performance of similar services and software.

10.6 Tyk Cloud’s warranties under this Agreement will be void and of no effect with respect to any Software which has been modified by Customer or by any party other than Tyk Cloud or which is used in any manner other than as authorized under this Agreement.






13.1 This Agreement does not create any joint venture, partnership, agency, or employment relationship between the parties, although the Tyk Cloud reserves the right to name Customer as use of the Software.

13.2 The Limitation of Liability, Intellectual Property Rights, Use of Data, Trade Names and Trademarks, Limited Warranty, Fees and Payments, and Miscellaneous Sections will survive termination or expiration of this Agreement.

13.3 Tyk Cloud shall not be liable for any loss or delay (including failure to meet the service level commitment) resulting from any force majeure event, including, but not limited to, acts of God, fire, natural disaster, terrorism, labor stoppage, war or military hostilities, criminal acts of third parties, and any payment date or delivery of Software date shall be extended to the extent of any delay resulting from any force majeure event.

13.4 Except for the sole purpose of complying with its obligations in the Agreement, Tyk Cloud will not modify any Customer Data, merge or commingle it with other data, commercially exploit it, disclose it, share it, sell it, rent it, provide access to it, or do anything that may in any manner adversely affect the integrity, security or confidentiality of the Customer Data.

13.5 Customer understands that the technical processing and transmission of the Software, including Customer/s Information, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.


Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website [cloud.tyk.io] and served by Tyk Technologies Ltd. and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.websitename.co.uk.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

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