Tech Support

Tyk are committed to widening access to API Management, that means providing support when you need it.

Free users get fantastic support via our community forum.
Paid licences and cloud accounts get access to our engineers via the helpdesk.
For Enterprise clients, we also offer phone support. Contact your account manager for an Enterprise support quote.

Pro customers - Tyk Helpdesk

Holders of a paid licence, cloud or hybrid account have access to the Tyk helpdesk, please submit your ticket using the email address associated with your account/licence.

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Open-Source and Free users

The Tyk community forum is a great source of technical support and guidance, with many thousands of searchable posts, discussions and answers to common questions. Its available to all and the Tyk engineers regularly post answers and suggestions.

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