The Tyk Way
Mission critical support for your enterprise-level API management
At Tyk, we believe that a good work-life balance is essential to a happy and productive life. That’s why we offer fully remote working with flexible hours, so you can fit your ‘work life’ and your ‘life life’ together seamlessly.
We’re incredibly proud of every one of our products
What really makes Tyk a great business partner is that we seriously care about every single thing we do and make. That means you can expect best-in-business service and support, plus an insatiable appetite to keep building, improving and innovating our products.
We empower engineers to make things better
At Tyk, our values aren’t just words on a wall; they shape how we work, how we innovate, and how we support each other. They’re the heartbeat of our culture.
Built from the ground up – by devs, for devs
We built, run and own all our stack. So there’s no third party dependencies, no bolt-ons and no legacy issues. Just the lightest, most performant open source gateway – providing you with full oversight and complete control.
From plug-and-play to personalized solutions
We pride ourselves on the ease of onboarding our out-of-the-box solutions. But we’re not here to sell you cookie-cutter products – when you need to discuss and explore customized or complex set-ups, let’s talk.
We’re open source through and through
Our commitment to open source is at the heart of what we do. Anything that is API Gateway-related, lives in the Gateway, or is critical for the Gateway to work is open and freely available via our Github. We’re open to collaboration. Engage with us on the community forums or even roll up your sleeves and write a pull request. We’re excited to have you listed as a contributor.
We’ve been able to do what we do because Tyk has been brilliant in terms of support. We have always had the support we need. Any time we needed support you’ve always been there.
Tyk – best-in-business support
From the first call to regular quarterly check-ins, Tyk support is the best in the business.
Super-responsive, always-on support
We’re famous for our ‘too fast’ support. With 24/7 availability, we’re quick to respond to requests and always consider the bigger picture when answering your query – not just ticking it off a list.
Straight-up advice from people who really know their stuff
We’re engineers, so we treat you how we would expect to be treated. Whether you’ve got a big blocker or just need a second opinion on something, we’ll get the job done quickly. So that you can get back to building great stuff.
Actual engineers on call to fix your problem fast
When you’ve got a complex problem you need an expert right there and then – not some time tomorrow. Our engineers are our first-line support so you don’t mess around form-filling with ‘service agents’.
By adopting Tyk we enable our talent to focus their efforts on areas which add the most value and drive innovation which enhances Zen’s competitive advantage.
Flexible pricing and plans that scale with you
It’s time we mentioned money. Put simply, we offer the best product out there at the best possible value. That includes flexible yet predictable licensing and consumption models to suit different needs and clear pricing that removes the guesswork.