Documentation Documentation

Key information doesn't appear in Dashboard for Tyk Multi-Cloud users

Description

Information relating to a given key doesn’t automatically appear in the Dashboard for users who have switched from an On-Premises installation to a Multi-Cloud setup

Cause

The stats for a key will never update in the cloud for a Multi-Cloud installation. The dashboard in this mode only sets the initial “master” values for a key and those keys are then propagated across the Multi-Cloud instances that are using them (for example, you may have multiple zones with independent Redis DBs) at which point they diverge from each other.

Solution

To see the up to date stats for a token, the key must be queried via the Gateway API.