Documentation Documentation

“ValueError No JSON object could be decoded" when running Dashboard Bootstrap script

Description

Users receive the following error message when attempting to run the bootstrap script in their Tyk instance:

Traceback (most recent call last):
File ""<string>"", line 1, in <module>
File ""/usr/lib64/python2.7/json/__init__.py"", line 290, in load
**kw)
File ""/usr/lib64/python2.7/json/__init__.py"", line 338, in loads
return _default_decoder.decode(s)
File ""/usr/lib64/python2.7/json/decoder.py"", line 365, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File ""/usr/lib64/python2.7/json/decoder.py"", line 383, in raw_decode
raise ValueError(""No JSON object could be decoded"")
ValueError: No JSON object could be decoded
ORGID:
Adding new user
Traceback (most recent call last):
File ""<string>"", line 1, in <module>
File ""/usr/lib64/python2.7/json/__init__.py"", line 290, in load
**kw)
File ""/usr/lib64/python2.7/json/__init__.py"", line 338, in loads
return _default_decoder.decode(s)
File ""/usr/lib64/python2.7/json/decoder.py"", line 365, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File ""/usr/lib64/python2.7/json/decoder.py"", line 383, in raw_decode
raise ValueError(""No JSON object could be decoded"")
ValueError: No JSON object could be decoded
USER AUTH:
Traceback (most recent call last):
File ""<string>"", line 1, in <module>
File ""/usr/lib64/python2.7/json/__init__.py"", line 290, in load
**kw)
File ""/usr/lib64/python2.7/json/__init__.py"", line 338, in loads
return _default_decoder.decode(s)
File ""/usr/lib64/python2.7/json/decoder.py"", line 365, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
File ""/usr/lib64/python2.7/json/decoder.py"", line 383, in raw_decode
raise ValueError(""No JSON object could be decoded"")
ValueError: No JSON object could be decoded
NEW ID:
Setting password
DONE"

Cause

The bootstrap script requires a valid hostname and port number to generate a new login user.

Solution

Make sure that the correct hostname and port number used to run the bootstrap.sh script. An example command would be: ./bootstrap.sh new-tyk-instance.com:3000