Documentation Documentation

Port 5000 Errors in the Browser Console

Description

You see a lot of net::ERR_CONNECTION_REFUSED errors in the browser console.

Cause

The Dashboard is trying to connect to https://<Your Dashboard URL>:5000/socket.io/?chan=ui_notifications and you don’t have port 5000 open.

Solution

Port 5000 is used for WebSocket connections for real-time Dashboard notifications. You can change the port by changing the default notifications_listen_port in your tyk_analytics.conf. Otherwise you can ignore the errors in the browser console.

NOTE: Port 5000 is only required if you need to enable the Tyk Gateway log viewer.