> ## Documentation Index
> Fetch the complete documentation index at: https://tyk.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Community Support

> Developer support mechanisms, release notes and upgrading information for your Tyk installation

Tyk offers a range of developer support services to assist with troubleshooting and Frequently Asked Questions (FAQs).

## Expert Advice

Prospective customers seeking technical advice can [contact us](https://tyk.io/contact/) to arrange a consultation with
one of our expert engineers.

## Community support

Our [community](https://community.tyk.io/) is available to everyone, offering the following channels:

| Channel                                                    | Purpose                                            |
| :--------------------------------------------------------- | :------------------------------------------------- |
| [Support](https://community.tyk.io/c/support/)             | Raise bugs and troubleshooting questions           |
| [Products](https://community.tyk.io/c/product/)            | Discuss specific features of the Tyk Product Stack |
| [Community](https://community.tyk.io/c/community/)         | Access learning resources and community events     |
| [Announcements](https://community.tyk.io/c/announcements/) | Stay updated on new release announcements          |
| [Meta Feedback](https://community.tyk.io/c/meta)           | Submit bug reports and forum feedback              |

You can also submit bug reports and feature requests through the
[Tyk OSS Gateway repository](https://github.com/TykTechnologies/tyk).

## Licensed

Tyk Self-Managed and Tyk Cloud license holders have access to 24/7 support through our
[helpdesk portal](https://support.tyk.io/hc/en-gb).

## Additional Resources

* [Release Notes](/5.12/developer-support/release-notes/gateway)
* [Upgrading Tyk](/5.12/developer-support/upgrading)