Strategic Account Manager – EMEA

Remote - EMEA / Sales

Who is Tyk, and what do we do? 

The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services.Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!) If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, API’s, and by extension, Tyk, make that possible. Founded in 2015 with offices in London, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Audi, Dominos and Starbucks, to the Financial Times, RBS and Societe Generale. We have a varied user base hailing from every continent – even Antarctica.

Our Mission

Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.

Total flexibility, default remote, radical responsibility

We offer unlimited paid holidays and remote working from anywhere in the world, for everyone, Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team, location and working hours are no barrier. 

If this sounds like an environment that you believe could work for you then read on to find out more:

The role

We are looking for a seasoned sales representative to join a fast growing software startup to help uncover, nurture, and build relationships in install based accounts across the EMEA region.  The ideal candidate will have a history of success in startup environments with a proven ability to work as part of a team, build something where nothing exists, and instil instant trust and accountability with customer, partner and internal relationships.

Here’s what you’ll be getting up to:

  • Represent Tyk commercially in all customer and partner facing relationships in the account manager’s territory.
  • Manage existing client relationship engagements to drive pipeline, revenue, and customer satisfaction.
  • Handle ongoing account updates and inquiries from existing clients, drive a high rate of renewal, and upsell new business within existing customer portfolio.
  • Identify case study opportunities with customers.
  • Meet and exceed individual quotas.
  • Stay up to date and current with Tyk internal sales tools.
  • Work with the VP of Sales to develop partnerships and key accounts across EMEA to help scale Tyk rapidly
  • Book onsite meetings, client visits, remote video calls and introduce Tyk to new teams at existing customers, by walking them through benefits and a simple demo.
  • Maintain up-to-date sales pipeline in CRM when required, generate quotations and invoices.
  • Work closely with the Marketing team to identify and plan events applicable to the business.

Here’s what we’re looking for:

  • Extensive experience with direct account and customer management, in Technology Sales.
  • Ability to present proposals and articulate core value propositions.
  • Proven track record of quota achievement.
  • Knowledge of the technical stack, including database, middleware, APIs.
  • Proven track record of managing all aspects of a successful account through initial engagement, proposal, delivery and renewal.
  • Experience managing large, complex global accounts.

Benefits

Here’s why you should join us:

  • Everyone has unlimited paid holiday.
  • We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
  • Employee share scheme
  • Generous maternity and paternity leave
  • Company retreats

We all share the same vision – we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work everyday, strive to achieve their personal goals and who are willing to challenge the way we do things, why? – to make what we do even better!

Our values tell the story of Tyk – here’s how:

  • It’s ok to screw up!

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones – so try it, at least we can say we have!

  • The only stupid idea, is the untested one!

It’s in our DNA – starting a business with founders 12 hours apart, giving our gateway away for free – sure, we did that, and we’d do it again!

  • Trust starts with you – make it count!

Trust is a two-way street – instill it from day one!

  • Assume best intent!

We have each other’s back – we’re all on the same team. Think before you speak or act.

  • Make things, better!

Always try to leave things better than when you found them – change is constant, inevitable and embraced! Be that change we want to see.

What’s it like to work here?! check it out: https://tyk.io/worklife/

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

You can see more about us here https://tyk.io

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