Troubleshooting

• “Not Found” error in the Developer Portal
• Receive a CSRF error in the Developer Portal
• “ValueError: No JSON object could be decoded” when running Dashboard Bootstrap script
• “There was a problem updating your CNAME” error in the Dashboard
• 404 when trying to access Tyk Gateway Repo
• “Downstream Error 408” in Tyk On-prem
• 413 Request Entity Too Large
• Token information doesn’t appear in Dashboard for Tyk Hybrid users
• Dashboard not showing any analytics data
• “runtime error: invalid memory address or nil pointer dereference”
• “Index out of range” error in logs
• “There was a problem proxying the request”
• “Invalid memory address or nil pointer dereference” error
• Tyk Pump Panic with “stack exceeds 1000000000-byte limit”
• Troubleshooting: Tyk Installation
• Troubleshooting: Tyk On-Prem
• Troubleshooting: Tyk Hybrid
• Troubleshooting: Tyk Cloud
• Troubleshooting: Tyk Gateway
• Troubleshooting: Tyk Pump
• Troubleshooting: Tyk Dashboard
• “Organisation quota has been exceeded” error in the Dashboard API
• “Key object validation failed” error when updating a key
• “Can’t update policy. Please ensure at least one access rights setting is set.”
• 502 error in Tyk Gateway
• “504 GATEWAY_TIMEOUT” error
• “API catalogue not found” error in the Developer Portal
• “Connection dropped, connecting…”
• “Payload signature is invalid!” error